How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for uploading within 15 minutes of you signing up! If your account is not automatically approved, it will be within at most six hours.

It will take a little bit longer for your domain name to actually work on the web though! New domain registrations and DNS transfers MIGHT take 12-24 hours to work while the DNS propogates across the Internet (the time depends on the registry and on what domain TLD you have registered).

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Do you offer Telnet or SSH access?

By default, we do not provide SSH/shell access to our shared and reseller hosting clients....

Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required -- except for 'Dedicated Servers'...

I have a fast internet connection (DSL/cable) - can I just host my own site?

You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...

Do I need a static/dedicated IP address?

Dedicated IP's are only needed if you want to install an SSL certificate for your website -- so...

Are there any hidden costs, or setup fees?

No, there are no hidden costs or fees associated with having a hosting account with our services.